Privacy Policy
Last updated: January 2025
Your Privacy Matters
At Fundara, we understand that your business data is sensitive and valuable. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Information You Provide
- Account registration information (name, email, company details)
- Business information and MCA deal data
- Lead and customer information you input into our system
- Communications with our support team
- Payment and billing information
Information We Collect Automatically
- Usage data and platform interactions
- Device information and IP addresses
- Cookies and similar tracking technologies
- Performance and error logs
2. How We Use Your Information
We use your information to:
- Provide and improve our MCA platform services
- Process transactions and manage your account
- Provide customer support and technical assistance
- Send important service updates and notifications
- Analyze usage patterns to enhance our platform
- Comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: Trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
4. Data Security
Enterprise-Grade Security
- 256-bit SSL encryption for all data transmission
- Encrypted data storage with regular security audits
- Multi-factor authentication and access controls
- Regular security updates and vulnerability assessments
- SOC 2 Type II compliance (in progress)
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as fraud prevention.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
- Restrict certain processing activities
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized experiences
- Ensure security and prevent fraud
You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
8. Third-Party Services
Our platform may integrate with third-party services (such as dialers, CRMs, or payment processors). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
General Privacy Questions
Email: privacy@fundara.com
Phone: 1 833-386-3510
Data Protection Officer
Email: dpo@fundara.com
Address: 123 Financial District
New York, NY 10004